Privacy & Security

JeetBat's Privacy Policy — Your data is completely secure

Everything about how JeetBat collects, uses, and protects your personal information is explained here in full transparency. We believe your privacy is a fundamental right.

Last Updated: January 2026

Our Commitment: JeetBat takes your privacy seriously. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure. We never sell your information.

Introduction

JeetBat (referred to herein as "we", "the platform", or "JeetBat") is an online sports betting and gaming platform committed to providing Bangladeshi users with a safe and enjoyable betting experience.

This Privacy Policy ("Policy") describes how JeetBat collects, uses, stores, and protects your personal information. By using JeetBat, you are deemed to have accepted this Privacy Policy.

Our Privacy Policy applies across all services — including the website, mobile app, live chat support, and email communications. It applies whenever you access JeetBat through any device or channel.

What Information We Collect

JeetBat only collects information that is necessary to provide our services, maintain security, and meet legal obligations. We do not collect data beyond what is required.

Data Type Example Collection Time
Identity Information Full name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address At Account Creation
Financial Information BKash/Nagad number, bank details Deposit & Withdrawal Times
Device Information IP address, browser type, operating system While Using the Platform
Usage Data Betting history, login times, page visits While Using the Platform
Location Information Country, city (derived from IP) Automatically

Your password is never stored in plain text — only an encrypted hash is kept, which cannot be decrypted.

Purpose of Data Use

JeetBat uses your data only for specific, legitimate purposes. We never use any information for unnecessary activities.

  • Account Management: For registration, login, password recovery, and profile updates.
  • Service Delivery: To facilitate betting, lottery, casino games, and live events.
  • Payment Processing: To securely process deposits and withdrawals.
  • KYC Verification: To verify identity and prevent fraud and money laundering.
  • Customer Support: To handle your complaints, questions, and requests.
  • Security Monitoring: To detect account hacking, fraud, and suspicious activity.
  • Personalized Experience: To provide offers and bonuses tailored to your preferences.
  • Legal Obligations: To meet regulatory requirements and fulfill legal obligations.
  • Service Improvement: To further improve platform performance and the overall user experience.

We never sell your data to advertisers or third parties. Every purpose for which your information is used is clearly stated in this policy.

Data Sharing & Disclosure

JeetBat does not share your personal information with third parties. In certain specific cases, however, limited sharing may be necessary — details are outlined below.

  • Payment Processors: Payment gateways such as bKash, Nagad, Rocket, and bank transfers receive only the minimum information needed to process transactions.
  • KYC Service Provider: Your documents may be shared with a licensed third-party provider for identity verification purposes.
  • Legal Authorities: Providing data in response to a court order or a lawful request from a government authority is a legal obligation.
  • Anti-Fraud Agencies: We cooperate with regulatory authorities to report suspicious activity.
  • Business Succession: In the event of a merger or acquisition, your data may be transferred to the new owner. You will be notified in advance if this occurs.

All third parties with whom data is shared are required to comply with JeetBat's privacy standards. No data is shared without contractually binding security obligations in place.

Cookie Policy

JeetBat uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookie Types Purpose Retention Period
Essential Cookies Maintaining login sessions, security verification Deleted when the session ends
Functional Cookies Remembering language preferences and theme settings 1 Year
Analytics Cookies Page visit and click pattern analysis 2 Years
Security Cookies CSRF attack prevention, fraud detection Session-Based

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features.

Data Retention Period

JeetBat retains your data only for as long as necessary. All information is kept while your account remains active. Once an account is closed, data is retained or deleted in accordance with the policy below.

  • Transaction Details: As required by law, data is retained for up to 5 years after account closure.
  • KYC Documents: Retained for 5 to 7 years as required by regulatory obligations.
  • Contact Information: Deleted 1 year after account closure.
  • Betting History: Retained for up to 3 years after account closure.
  • Cookies & Log Data: Typically deleted within 90 days.

Once the applicable retention period ends, data is securely deleted or anonymized so that you can no longer be identified.

Your Rights

As a JeetBat user, you have certain important rights over your own data. We respect these rights and act on them as promptly as possible.

  • Right to Access: You may request to see what personal information we hold about you.
  • Right to Rectification: You can request corrections or updates to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of any data held beyond legal requirements.
  • Right to Restriction of Processing: In certain circumstances, you may request that the use of your data be restricted.
  • Right to Data Portability: You can request a copy of your data in a standard, portable format.
  • Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, email us at support@jeetbat.app. We aim to respond within 30 business days.

Security Measures

JeetBat has implemented industry-standard technical and organizational measures to protect your data. Our security infrastructure is continuously updated.

  • SSL/TLS Encryption: Every data transfer is secured with 256-bit SSL encryption.
  • Password Hashing: Passwords are encrypted using the bcrypt algorithm.
  • Two-Factor Authentication (2FA): OTP-based 2FA is available for added account security.
  • Regular Security Audits: A third-party expert team conducts regular audits of our systems.
  • Access Control: Employees are only granted access to the information necessary to perform their specific job functions.
  • Data Backup: Regular encrypted backups of all data are maintained.
  • Intrusion Detection: Our real-time monitoring system instantly detects any unusual activity.

In the event of a data breach, we will notify affected users and the relevant authorities within 72 hours.

Children's Privacy

JeetBat is an 18+ platform. We do not knowingly collect data from anyone under the age of 18. Age is verified at registration, and any account suspected of belonging to a minor is suspended immediately.

If you become aware that a minor has registered on JeetBat, please notify us at support@jeetbat.app. We will promptly delete that account and all associated data.

Policy Changes

JeetBat may update this Privacy Policy from time to time. Changes may be made due to legal requirements, the addition of new services, or security enhancements.

  • For significant changes, advance notification will be sent to your registered email address.
  • For minor updates, only the "Last Updated" date at the top of the page will be changed.
  • Continued use of JeetBat after any changes have been made constitutes your acceptance of the updated policy.

We recommend visiting this page regularly to stay informed about our latest policy.

Contact Us

For any questions, concerns, or requests to exercise your rights under our Privacy Policy, please get in touch. Our dedicated privacy team is always ready to help.

Email
support@jeetbat.app

Support Hours
24/7, 7 days a week

We typically respond within 24 to 48 hours. Complex requests may take up to 30 business days.

Our 6 Commitments to Protecting Your Privacy

At every step, we ensure your data is kept secure, handled transparently, and used only for its intended purpose.

End-to-End Encryption

Every transaction and personal detail is protected with 256-bit SSL encryption — the same level of security used by banks.

Your Data Is Never Sold

We never sell your data to advertisers or third parties. Your information is used solely to provide and improve your service.

Full Control in Your Hands

You can request to view, correct, or delete your data at any time. We respect your rights.

Regular Security Audits

Third-party cybersecurity experts regularly audit JeetBat's systems to identify and address vulnerabilities.

Transparent Policy in Bengali

Our Privacy Policy is written in plain, simple language — no complex legal jargon. You can easily understand exactly what happens with your data.

24/7 Privacy Support

Our dedicated team is available 24/7, every day of the week, to help with any privacy-related questions or concerns.

Start Betting on a Secure Platform

Register with confidence knowing JeetBat's privacy policy has you covered. Your information is secure — get started today.

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